Reviews
Our Certified AutoVitals Reviews :: Review Count: 77 :: Average Rating: 99.12% last 6 months
Dave D. from Pleasanton reviewed their last visit on 2/20/2012 and their testimonial is:
"Customer Service was excellent. The work was performed - and the car was ready - as agreed upon. The price was consistent with the quote."
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Chrissy W. from Dublin, CA, whose Infiniti was in for an auto repair service, reviewed their last visit on 2/17/2012 and their testimonial is:
"Very kind and friendly staff and good service."
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Tom E. from Dublin, CA, whose Infiniti was in for an auto repair service, reviewed their last visit on 2/15/2012 and their testimonial is:
"I'd say so far so good. I don't have enough experience with you to give a rave review, but I'd give a solid "yes". (and I'm fairly hard to please.)"
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David S. from Pleasanton, CA, whose Infiniti was in for an auto repair service, reviewed their last visit on 2/3/2012 and their testimonial is:
"Great customer service! Reliable. High quality work."
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Leslie G. from Livermore reviewed their last visit on 1/26/2012 and their testimonial is:
"Go! Great service Clean shop(not cold and stinky like most)"
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Stephen C. from Pleasanton, CA, whose Subaru was in for an auto repair, reviewed their last visit on 11/23/2011 and their testimonial is:
"Clean shop, reliable estimates, confidence in quality of the work."
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Bill B. from Pleasanton, CA, whose Saturn was in for an auto repair service, reviewed their last visit on 11/16/2011 and their testimonial is:
"honest, realiable, friendly service!"
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Troy M. from Pleasanton, CA, whose Nissan was in for an auto repair service, reviewed their last visit on 11/16/2011 and their testimonial is:
"Great people. Very professional. This is the cleanest repair shop I have ever visited."
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Bill B. from Pleasanton, CA, whose Saturn was in for an auto repair service, reviewed their last visit on 11/11/2011 and their testimonial is:
"reliable, quality, friendly service"
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Sheree Z. from Livermore, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 11/7/2011 and their testimonial is:
"Excellant and superb customer service"
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Manny C. from Pleasanton, CA, whose Acura was in for an auto repair service, reviewed their last visit on 10/29/2011 and their testimonial is:
"Rick explained thoroughly the problem of my vehicle and how it was repaired."
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Elaine R. from Livermore, CA, whose Nissan was in for an auto repair service, reviewed their last visit on 10/23/2011 and their testimonial is:
"Rick and his team are honest and skilled. Never have had a bad experience in 15 years"
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Colleen from Livermore reviewed their last visit on 10/20/2011 and their testimonial is:
"Rick's provides reliable, consistent, friendly service at a competitive price. If you want quality, honesty and satisfaction, go to Rick's."
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Marie A. from Pleasanton, CA, whose Scion was in for an auto repair service, reviewed their last visit on 10/14/2011 and their testimonial is:
"They are very helpful and prompt when getting back to you when you make an appointment. I like their appointment reminder system and mainly, they do very good work that is fast and their location is very good for me since I live in Pleasanton."
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Pamela Hardy A. from Pleasanton, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 10/13/2011 and their testimonial is:
"EXCELLENT! Conveniently located, friendly and knowledgeable staff, clean shop and comfortable lobby w/seating, on-time, good prices, and shuttle"
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Jennifer from Pleasanton reviewed their last visit on 10/9/2011 and their testimonial is:
"Honest shop listened to my descriptions of what was happening to the car and did their best to remedy the issues. (however, due to warranty issues, I was referred to the dealership) They also have very reasonable rates for an oil change."
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Ron H. from Pleasanton, CA, whose Honda was in for an auto repair service, reviewed their last visit on 10/8/2011 and their testimonial is:
"Rick values honesty and accuracy in his customer service and your auto care."
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Erin Q. from San Ramon, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 9/30/2011 and their testimonial is:
"Rick's is very accomodating and I have been very happy with the service I have been receiving there for the past few years."
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Jeanie R. from Pleasanton, CA, whose Acura was in for an auto repair service, reviewed their last visit on 9/28/2011 and their testimonial is:
"Very personable and clean shop. Did exactly what I needed."
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Tony M. from Pleasanton, CA, whose HYUNDAI was in for an auto repair service, reviewed their last visit on 9/27/2011 and their testimonial is:
"Very Good Service, done in a timely manner"
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Joan M. from Danville, CA, whose Nissan was in for an auto repair, reviewed their last visit on 9/25/2011 and their testimonial is:
"This shop is honest and performs high quality repairs reliably. Rick's has been repairing my cars for more than 20 years, and they have always gotten the repair right the first time."
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Bryan B. from Pleasanton, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 9/24/2011 and their testimonial is:
"I wouldn't take my Mazda anywhere else. They have integrity. They save you when you don't need a repair and they save you when they give you a heads-up about something not quite right."
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Eric N. from Livermore, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 9/20/2011 and their testimonial is:
"They are the best Auto Repair facility in the Valley"
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Jim K. from Dublin, CA, whose Nissan was in for an auto repair service, reviewed their last visit on 9/20/2011 and their testimonial is:
"Excellent service, repair. I have had lots of work done to my 2000 Nissan here. They always do what they say they will, and no surprises in the price."
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Kathleen R. from Dublin, CA, whose Toyota was in for an auto repair, reviewed their last visit on 9/9/2011 and their testimonial is:
"Their customer service is excellent. Everyone is very friendly and they even provided rides to and from your home so you don't have to wait there if they think the service may take awhile."
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Pete D. from Dublin, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 9/7/2011 and their testimonial is:
"great service, friendly, reliable and clean as a whistle."
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Lori E. from San Francisco, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 9/5/2011 and their testimonial is:
"I would explain that they are absolutely the best! I trust Rick and team not only for quality repairs and service, but also for the utmost in honesty and integrity, which is extremely important to me. I cannot say enough good things about this shop. I have been going here for years and plan to continue to do so for years to come."
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Linda E. from Pleasanton, CA, whose Nissan was in for an auto repair service, reviewed their last visit on 9/4/2011 and their testimonial is:
"I am always satisfied. I am always treated with respect. I fully trust this shop."
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Michael N. from Tracy, CA, whose Subaru was in for an auto repair service, reviewed their last visit on 9/3/2011 and their testimonial is:
"Great service and estimate matched the final price."
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Jeff P. M. from Livermore, CA, whose Mitsubishi was in for an auto repair, reviewed their last visit on 8/31/2011 and their testimonial is:
"Professional, Honest, Fair, Trustworthy."
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Alon K. from Pleasanton, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 8/30/2011 and their testimonial is:
"Excellent service, honest assessments, superb quality, and friendly and accommodating staff."
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Diane A. from Pleasanton, CA, whose Honda was in for an auto repair service, reviewed their last visit on 8/27/2011 and their testimonial is:
"I have been a customer for years and would not take my car anywhere else. He has always given us great service."
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Scott M. from Pleasanton, CA, whose Honda was in for an auto repair, reviewed their last visit on 8/27/2011 and their testimonial is:
"Best service and repair shop I've ever been to. Very professional, efficient and straight-forward."
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Joy M. from Dublin, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 8/26/2011 and their testimonial is:
"We have been going to Rick's for our automotive needs for nearly 20 years. We are always 100% satisfied with their outstanding customer service and their reliable and thorough work provided for our cars. They have wonderful communication with their customers regarding the progress and work performed on their automobiles. The environment is professional, yet comfortable and personable."
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Lynn P. from Livermore, CA, whose Mazda was in for an auto repair, reviewed their last visit on 8/24/2011 and their testimonial is:
"VERY clean shop! Very customer oriented. Quick work. Reasonable cost."
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Walt N. from Pleasanton reviewed their last visit on 8/23/2011 and their testimonial is:
"Outstandingly honest and honestly outstanding."
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Barbara B. from Pleasanton reviewed their last visit on 8/22/2011 and their testimonial is:
"I trust Rick's advice and the quality of the work performed there !"
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Francois H. from Folsom, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 8/21/2011 and their testimonial is:
"Excellent service and very trustworthy and dependable! I travel from Sacramento (for the past 8 years) for all my maintenance services."
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Anne S. from Livermore, CA, whose Honda was in for an auto repair service, reviewed their last visit on 8/18/2011 and their testimonial is:
"Knowledgeable mechanics, great service, comfortable/clean shop - much better than the dealership."
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Julie C. from Pleasanton, CA, whose Volvo was in for an auto repair service, reviewed their last visit on 8/17/2011 and their testimonial is:
"As a customer of 10+ years, I have been continually satisfied with the quality of workmanship and timely service that Rick's Performance has always provided to me."
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Bill B. from Pleasanton, CA, whose Saturn was in for an auto repair service, reviewed their last visit on 8/12/2011 and their testimonial is:
"Quality work, Honest Business, Reliable"
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Ryan S. from Lafayette, CA, whose Mazda was in for an auto repair, reviewed their last visit on 8/10/2011 and their testimonial is:
"They do good work and make good recommendations"
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Mary O. from Alameda, CA, whose Mazda was in for an auto repair, reviewed their last visit on 8/7/2011 and their testimonial is:
"I live 30 miles away from the shop, but it's worth the drive. Rick provides great detailed communication on problems, solutions and recommendations for maintenance and repair and helps prioritize what work should be done and what can be deferred. Once, they even made a part rather than buy a whole assembly to help me save time and money. Shirley is a sweetheart and provides friendly, personalized shuttle service from BART."
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Katie B. from Pleasanton, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 8/6/2011 and their testimonial is:
"Excellent customer service, quality work, nice people"
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Erika J. from Pleasanton, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 8/4/2011 and their testimonial is:
"It's a great place, quality work and honest"
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Louis H. from Pleasanton, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 8/3/2011 and their testimonial is:
"Fast, friendly, reasonable, fair, thorough service plus a "can do" attitude. Customer service can't be beaten."
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Alice J. from Pleasanton, CA, whose Acura was in for an auto repair service, reviewed their last visit on 7/28/2011 and their testimonial is:
"I already highly recommend the Ricks Performance to people. I think Rick, and his staff do an excellent job. The shop is spotless and everyone is friendly."
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Stephanie from Pleasanton reviewed their last visit on 7/27/2011 and their testimonial is:
"I've been bringing my vehicle there for years. I've always received good, prompt service and I've never felt like they "ripped me off"! They do a great job at fixing what needs to be fixed."
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Roger R. from Livermore, CA, whose Acura was in for an auto repair service, reviewed their last visit on 7/24/2011 and their testimonial is:
"Rick is very honest - and he and his staff do great work - extremely satisfied."
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Joy M. from Dublin, CA, whose Nissan was in for an auto repair, reviewed their last visit on 7/19/2011 and their testimonial is:
"Rick's Performance is reliable and performs outstanding work. Everything is fully explained and all efforts are taken to diagnose and fix all automotive needs and concerns."
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Adrienne S. from Pleasanton, CA, whose Honda was in for an auto repair service, reviewed their last visit on 7/19/2011 and their testimonial is:
"Honest repairman who I trust, only do required work. They do not run up a bunch of unnecessary charges."
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Cristina M. from Pleasanton, CA, whose Honda was in for an auto repair, reviewed their last visit on 7/17/2011 and their testimonial is:
"Rick's quality of work is great, but what really sets him apart from all others is the quality of their customer service, absolutely fantastic ! I have been recommending Rick's Performance to everybody for years, they are just the best."
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Kathy M. from Livermore, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 7/16/2011 and their testimonial is:
"I am completely happy with Rick's Performance. They feature a knowledgable staff, a pleasant environment, and a great location."
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Rob F. from Vallejo, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 7/12/2011 and their testimonial is:
"Great place for service, cleanest service bay I have ever seen, very nice people that help explain your care needs"
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Bonnie B. from Pleasanton, CA, whose Volvo was in for an auto repair service, reviewed their last visit on 7/11/2011 and their testimonial is:
"I would tell them that this clean and well organized shop provides superior, efficient, trustworthy service."
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Beatrice W. from Livermore, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 7/9/2011 and their testimonial is:
"Great service, courtesy and attention to detail."
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Sheree Z. from Livermore, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 7/9/2011 and their testimonial is:
"Courteuos and prompt service with integrity"
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Barrie W. from San Jose, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 7/8/2011 and their testimonial is:
"Excellence in all aspects!!!"
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Eric N. from Livermore, CA, whose Nissan was in for an auto repair, reviewed their last visit on 7/7/2011 and their testimonial is:
"This is the best place to take your car for repairs and maintenance. Clean and honest shop that tells the truth and not trying to sell service you do not need. They are also AAA authorized shop."
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Carrie M. from Pleasanton, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 7/1/2011 and their testimonial is:
"I have always had a great experience at Ricks. The staff are very friendly, the waiting area is clean and inviting, and my car always runs great! I am very pleased."
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Sheldon R. from Oakland, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 6/24/2011 and their testimonial is:
"Fine work, nice people, comfortable waiting room."
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Arlene F. from Pleasanton, CA, whose Kia was in for an auto repair, reviewed their last visit on 6/24/2011 and their testimonial is:
"service was great, honesty and integrity of the business was excellent"
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Maurice Del P. from Pleasanton, CA, whose TOYOTA was in for an auto repair service, reviewed their last visit on 6/14/2011 and their testimonial is:
"Great work. Excellent customer service. I wish all auto shops were like this one."
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Janet K. from Pleasanton, CA, whose Acura was in for an auto repair service, reviewed their last visit on 6/11/2011 and their testimonial is:
"Reliable, efficient and friendly. They make an effort to get to know you and your needs, and act on your requests or concerns."
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Anonymous from Pleasanton reviewed their last visit on 6/10/2011 and their testimonial is:
"they do very good work and for a very reasonable price."
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Kelly O. from Pleasanton reviewed their last visit on 6/7/2011 and their testimonial is:
"the quality of work is excellent,questions are answered with attention to detail"
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Ron H. from Pleasanton, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 6/3/2011 and their testimonial is:
"trustworthy and professional"
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Elaine R. from Livermore, CA, whose Nissan was in for an auto repair service, reviewed their last visit on 6/3/2011 and their testimonial is:
"Everyone at Ricks treats me well. I trust them professionally and personally."
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Josh C. from Pleasanton, CA, whose Lexus was in for an auto repair service, reviewed their last visit on 5/28/2011 and their testimonial is:
"Cleanest shop around and staff is awesome"
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Rhonda R. from San Ramon, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 5/20/2011 and their testimonial is:
"The service is great, affordable, shop is clean even the bathroom! The people are wonderful"
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Jane C. from Pleasanton, CA, whose Nissan was in for an auto repair service, reviewed their last visit on 5/14/2011 and their testimonial is:
"I would recommend they take their car to you. Staff is very friendly and the owner evens comes to Raley's help you out after hours."
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Oscar O. from Pleasanton, CA, whose Mazda was in for an auto repair service, reviewed their last visit on 5/6/2011 and their testimonial is:
"That it is the best, great customer service, clean, did I see clean? Honest and explain every thing."
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Scott M. from Pleasanton, CA, whose Toyota was in for an auto repair service, reviewed their last visit on 4/22/2011 and their testimonial is:
"I would tell them that they won't find a better place to take their vehicle. Anthony is the most chipper, enthusiastic and communicative service person I have ever encountered. He and Rick tell me exactly what needs to be done and they do it. No up-selling or BS. Laurie (not sure if that's correct) was also very friendly and helpful. Thank you."
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Kendall W. from Livermore, CA, whose Saturn was in for an auto repair service, reviewed their last visit on 4/19/2011 and their testimonial is:
"I highly recommend Rick's. They are convenient, provide great service and value, and honest."
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Lesley from Pleasanton reviewed their last visit on 4/18/2011 and their testimonial is:
"I appreciate that you take the time to explain the necessary repairs and answered all my questions. Thanks"
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Joy from Pleasanton reviewed their last visit on 4/18/2011 and their testimonial is:
"We are very pleased with the work that was done to our minivan. Rick's Performance is honest, reliable, and provides excellent service."
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Allen from Livermore, CA, whose Volvo was in for an auto repair service, reviewed their last visit on 4/18/2011 and their testimonial is:
"Rick always gets the car repaired on time and provides quality service."
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